Become better at dealing with conflict.

In business, conflict is a common occurrence, whether the conflict is between employees, team members or between the management. Conflict can adversely impact the workplace environment, however, by creating processes and systems to deal with conflict when it arises, can provide an opportunity to bring change for the better. The adverse effects of conflict can slow down productivity, potentially impacting not just the team but also the entire workplace culture.

Our programs enable you to master the fundamentals of conflict resolution and harness the power of positive conflict management. Our training programs assist you to identify the different types of conflict styles, intercultural conflict and how to build better communication styles within the organisation to ensure any conflicts are resolved with adequate intervention processes to reduce the costs and time associated with dispute resolution.

Many organisations lack adequate conflict management systems to deal with conflict. Conflict can occur when someone is promoted within a team, there is a change of management or when there is growth or acquisition of a new business into the organisation. Every business goes through different stages of development and growth, at each stage if the structure of the business does not address the change of company culture, there is a risk of low morale and high turnover, by developing systems to intervene quickly in cases of conflict, and training your teams will focus on preventing and intervening early in conflict.