Intercultural Mediation Program

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Program Description

The Intercultural Mediation Program is designed to advance and promote support in facilitation, dialogue and mediation in increasingly diverse and multi-cultured environments.

In this program we will look into the differences in dialogue among cultures involving a neutral facilitator to assist parties in resolving disputes impacted by cultural misunderstandings.

We review the role of the intercultural mediator in a one system model with different cultural values. The program will also provide some case examples and considerations when drafting mediation clauses in commercial contracts.

We delve into the differences between mediation and litigation and the effectiveness of mediation as an alternative dispute resolution procedure for cross cultural and cross border disputes.


In the program we will look into;

  1. The definition of intercultural mediation
  2. The intercultural mediation process
  3. The 5 phases of cross cultural mediation
  4. Using one system with people of different cultural values
  5. The procedures for transnational mediation
  6. Case examples for cross cultural mediation in the UK and Poland
  7. Example mediation clauses for cross cultural disputes
  8. What to look for when appointing a cross cultural mediator
  9. Brief overview of the Singapore Convention
  10. The enforceability of the settlement agreement
  11. How culture affects mediation

The program is aimed at qualified Mediators, Solicitors/Advocates, Negotiators, Team Leaders/Managers and those who work in multi-cultural environments.


The program has been produced in collaboration with Avinder Laroya and Manuela Plizga.


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Program Content

Module 1 – Introduction to mediation
Module 2 - What is cross cultural mediation
Module 3 - the procedure of mediation
Module 4 – Jurisdictional differences
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